Course curriculum

  • 1

    Welcome to the course!

  • 2

    Episode 1

    • Understanding Performance Management

    • Performance Management - Introduction

    • Quiz - 1

  • 3

    Episode 2

    • Why Measure Performance Management

    • Objectives & Uses

    • Quiz - 2

  • 4

    Episode 3

    • The Performance Appraisal Process

    • Traditional Method of Performance Management

    • Graphic Rating Scale Method

    • Critical Incident Method

    • Behaviourally Anchored Rating Scales

    • Performance Appraisal - Methods (1)

    • Quiz - 3

  • 5

    Episode 4

    • Management By Objective

    • 360 Degree Appraisal

    • Assessment Centres

    • Balanced Scorecard

    • Performance Appraisal - Methods (2)

    • Quiz - 4

  • 6

    Episode 5

    • Ongoing Coaching & Feedback

    • Errors in Measuring Performance

    • Performance Appraisal - Errors

    • Quiz - 5

  • 7

    Conclusion

    • In Conclusion

    • Before you go...