-
Hmm I like the definition of engagement that you have given Joel, ‘the outcome achieved…”! And I do agree to whatever you have said. And it is a great definition to know.
Where my mind gets confused is here:
I think organisations can grow very quick even without this engagement factor. If you would have read about Steve Jobs, he was very ruthless with his employees and would go to any extent to get what he wanted. And APPLE did become the dominating brand in its segment of products. What is your thought here?