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👩👩🦰👧👵👳♀️🤵🙋♂️HR leading during the pandemic
Today, HR leaders are working around the clock, taking unprecedented measures to keep their employees safe and ensure that their organisations survive.
They are adjusting to mass remote work. They are creating business continuity plans, drafting emergency communication procedures, and preventing the spread of germs in the office.
All of these issues are being addressed through a familiar process:
Defining the problem,
Addressing the variables that make it complicated,
Agreeing on the best way forward.
But when we consider that today’s greatest challenges are ones that many leaders have never faced before, it becomes clear that they are not just complicated (predictable) but complex (unknown).
Traditional problem-solving, which is aimed at addressing the complicated as opposed to the complex, will not establish the most effective solutions.
As we’ve seen through our work, many HR teams aim to resolve issues by developing new policies and procedures.
Unfortunately, once created, those same policies are rarely revisited, ultimately leading to additional problems — especially now, when the landscape is changing so fast.
At the same time, a “one-size-fits-all” approach won’t allow for the kind of individual thinking and creativity that result in the most innovative solutions.
To be truly effective in this “new normal, HR leaders need to adjust and develop a new core capability: a complexity mind-set.
(a) What comes to your mind, in regards to innovative techniques HR may establish for the greater good of its employees.?
(b) If you are the HR in your organization, what would you suggest as a policy, or innovative method to assist employees in your organisation?
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