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Technical requirements for taking the certification exams
Please note the following information for your examination:
The proctored and tests can be run on simple browsers like Google Chrome/ Firefox/Safari etc( details given below).
With the following basic system requirements checklist, you can ensure that you launch tests without any difficulty.
1. Network Speed: Following minimum upload bandwidth(speed) to run online tests:
- For webcam proctored test – 512 kbps
You can check your network speed using the following two websites:
If your network speed is above the advised speed, you should not face a problem while attempting the test
2. Supported Browsers: You can attempt tests on any of the following recommended browsers:
Please note:
- Proctored Assessments are not supported on Mobile devices (eg. Cellphone / Smartphones / Pads / Tablets).
The webcam-based proctored test is supported on the following browser versions:
a. Windows OS
i) Firefox: Latest version or Click on the below link to download.ii) Google Chrome: (recommended latest version)
iii) Microsoft Edge : Latest version or Click on the below link to download.
b. Linux OS
i) Firefox: Latest version or Click on the below link to download.c. macOS
i) Firefox: Latest version or Click on the below link to download.ii) Google Chrome: (recommended latest version)
iii) Microsoft Edge : Latest version or Click on the below link to download.
3. Browser Settings: Once you have the latest supported browser versions, you may easily start the test. However, in a rare case you may face difficulty in starting the test, due to the pop-up blocker setting of your browser. Here is what you can do to fix this:
- Use the “allow once/always” pop-ups function from your browser settings to allow test window to open
- Optionally, you may disable the pop-up blocker for the duration of the test. Here is how you can do it:
- For Mozilla Firefox on Windows: Go to ‘Tools’ –> Select ‘Options’ –> Click ‘Content’ tab and then uncheck ‘Block Pop-up windows’ check box.
- For Google Chrome: Go to ‘chrome://settings/’ –> Click on ‘Show advanced settings’ (at the end of the page). Under ‘Privacy’, click on ‘Content Settings’ –> Under ‘Pop-ups’, select ‘Allow all sites to show pop-ups’ –> Click on Done.
After performing the above steps, please restart the browser.
4. Things to remember:
Browser Cache Settings: It is always advisable to clear browser cache/cookies before starting your final test. For most browsers, pressing “CTRL+SHIFT+DELETE” and selecting Clear Cache (for Firefox and Chrome) helps you clear the cookies.- In case you still face any issue in loading the test,shutdown the system directly using power button and then clear the cache again.
- System Updates: It is also recommended to disable security patches, updates of the anti-virus definitions and/or application updates (manually) during the test in order to avoid any interference while taking the test.You can disable automatic system updates for the duration of the test as they may lead to heavy downloads during the test and auto-system restart will hamper your test progress.
- To disable System Auto-updates, follow the below steps:
- For Windows, Go to ‘Start’ -> ‘Run’ -> Type Services.msc’ and then stop ‘Automatic Updates’ service.
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