Managing & Appraising Performance

What You’ll Learn From Appraising and Managing Performance

As a student, you’ll get a few great benefits from being here:

• Establish performance standards for appraisal.
• Enumerate the correct metric to be used as KPIs and KRAs for roles in MBO.
• Evaluate the numerous appraisal methods and select the one best suited to the organisation’s culture and requirements.
• Analyse performance appraisal data, diagnose errors, and recommend corrective actions.
• Coach managers on the organisation’s performance appraisal process.
• Devise behaviour statements that can be used as a part of BARS.
• Deploy succession planning systems to protect critical roles.
• Develop performance improvement plans

Here is what we will focus on during this module

• Introduction to performance management
• Importance of performance management processes
• Objectives and uses of performance management
• Traditional methods of performance appraisal:
  • Checklist method
  • Graphic rating scale method
  • Behaviourally anchored rating scales
  • Management by objectives
  • 360-degree appraisal
  • Assessment centres
  • Ongoing coaching and feedback
• Errors in performance appraisal